Frequently Asked Questions

General

  • Peptiva are short chains of amino acids linked by Peptiva bonds. They are smaller than proteins and serve as important research tools for studying biological processes, protein interactions, and cellular mechanisms. These materials are designated for Research Use Only and are typically used in preclinical experiments, academic studies, or product development testing.

  • Who can purchase from Peptiva?

    Our products are available to research institutions, academic laboratories, and authorized professionals. All purchases are subject to verification of research or professional credentials.

  • No. All Peptiva products are designated exclusively for laboratory research purposes. They are intended for use by qualified professionals in controlled research environments. Research Use Only.

Quality & Purity

  • All our peptides are manufactured to a minimum purity of 99%. Each product is tested using HPLC and Mass Spectrometry, with results documented in the Certificate of Analysis.

  • Are your Peptiva third-party tested?

    Yes. We use independent laboratories to verify our quality claims, ensuring unbiased confirmation of purity and identity for complete transparency.

Shipping & Storage

  • We use appropriate cold packs and insulated packaging for temperature-sensitive products. This cold chain approach ensures stability from our facility to your laboratory.

  • How should I store my Peptiva?

    Most Peptiva should be stored at -20°C for long-term storage. Once reconstituted, store at 4°C and use within the timeframe specified in the product documentation. Always protect from light and moisture.

  • Standard shipping typically takes 2-4 business days within the U.S.

Orders and Returns

  • Due to the nature of research materials, all sales are final, and we cannot accept returns for change of mind or ordering errors. However, we stand behind our quality with a 99% Purity Money-Back Guarantee. Purity Issues: If valid third-party testing shows a product is under 99% purity, we will issue a full refund (subject to review). Damaged/Incorrect Items: Please contact us at support@Peptiva.com within 48 hours of delivery. For full details on how to submit a purity claim, please visit our Return & Refund Policy.

  • How can I track my order?

    Once your order ships, you'll receive a confirmation email with tracking information.

Disclaimer: Bayside Peptides is a research chemical supplier. All products are intended strictly for research, laboratory, and analytical applications. They are not intended for any purpose other than qualified scientific research.

Bayside Peptides is not a compounding or outsourcing facility as defined under the Federal Food, Drug, and Cosmetic Act (Sections 503A or 503B).

All products are supplied for research, laboratory, or analytical purposes only. Research Use Only.